Shop the Collection

Frequently Asked Questions

  • I offer a range of plant-focused services designed to support both plant health and plant owners, including curated plant sales, Plant Doctor consultations, in-home plant care, and vacation plant hotel services. Each service is tailored with education, intention, and long-term success in mind.

  • Education comes first.

    If you’ve ever brought home a plant you loved only to watch it decline, you’re not alone. That experience is far more common than it should be — and often preventable.

    This shop focuses on helping you choose plants that truly fit your space and your life. With clear guidance, thoughtful curation, and ongoing support, clients are encouraged to make intentional choices rather than impulse ones. The result is fewer losses, healthier plants, and a more enjoyable, sustainable relationship with your collection.

  • We carry a thoughtfully curated mix of accessible and collector plants, including but not limited to:

    • Alocasias

    • Philodendrons

    • Pothos

    • Pilea

    • Syngoniums

    • Anthuriums

    • Carnivorous plants

    Inventory may include established plants, starters, seedlings, corms, and cuttings, clearly labeled so you know exactly what you’re adopting.

  • Yes. Every plant comes with care guidance, and additional support is always available.
    Velvet Leaves Verdure approaches plant care like a fairy doctor would: observant, gentle, and realistic. We believe knowledge empowers confidence, and proper care guarantees success.

  • Yes. Plants are living beings, not factory products.
    Minor cosmetic imperfections, leaf loss during adjustment, or signs of previous growth patterns are normal and do not indicate poor health.

  • Yes, we offer shipping and local pickup.
    Weather conditions are always considered, and protective packing (such as heat or cold packs) may be used when appropriate to ensure plants arrive safely.

  • Due to the living nature of plants:

    • No refunds are offered

    • Store credit only may be issued in eligible cases

    • Issues must be reported within 5 days of delivery or pickup

    Documentation may be required to assess plant condition.

    • Cuttings: Unrooted or newly rooted sections that require propagation care

    • Corms: Dormant growth points that must be activated

    • Seedlings: Very young plants still developing resilience

    • Starters: Small, rooted plants actively growing

    • Established plants: Larger plants with stable root systems

    Each stage has different care needs and growth timelines.

  • Not always — but they do require consistency and awareness.
    Some rare plants are quite forgiving, while others are sensitive to environmental changes. If you’re unsure, guidance is always available to help you choose wisely.

  • Some plants are pet-safe, many are not.
    We strongly encourage researching plant toxicity if you have pets. When in doubt, ask — we’re happy to help identify safer options for your household.

At Velvet Leaves Verdure, every plant receives attentive, high-quality care: we never use chemical pesticides, relying instead on beneficial insects and gentle liquid plant fertilizers to nurture health and resilience. Each specimen is monitored daily for light, moisture, and humidity needs, pruned and supported as required, and given individualized feeding schedules. Here, our plants are treated with the same attention and affection we would give a beloved pet. This hands-on, chemical-free approach ensures vigorous growth, vibrant foliage, and a safe, living environment for both plants and people in our Gothic-inspired sanctuary.

Have Questions?

Contact

For plant-care questions, orders, or consultations, email or use the site contact form. Include your name, best contact, and a brief request. I usually reply within 48 hours on weekdays. Mark the subject “Urgent” for priority.

If sending plant photos, provide clear, well-lit shots of the whole plant and close-ups of affected areas (leaves, stems, undersides).

For collaborations, wholesale, or workshops, state scope, timeline, budget, and location. All messages are handled with care and discretion.